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Frequently Asked Questions

Q1. How do we purchase any of the products in the Diplomat Blades range?
A1. We supply over 400 resellers in Australia and New Zealand. We can arrange for one of our resellers to contact you and look after you for all your knife, blade and product needs.
 
Q2. Does Diplomat Blades stand behind the product range it sells?
A2. Diplomat Blades has a 100% guarantee on all products.
 
Q3. Do we deliver anywhere in Australia or overseas?
A3. Diplomat Blades deliver free into store (F.I.S.) for all orders over $150 (excluding GST) in Victoria and over $300 (excluding GST) all over Australia. Freight charges will vary to New Zealand and other overseas countries.
 
Q4. How competitive are Diplomat Blades in pricing?
A4. Diplomat Blades is highly competitive as we import directly from the blade, knife, and safety product manufacturers around the world.
 
Q5. How quickly will Diplomat Blades deliver my order?
A5. Place your order through phone, fax or email before 2pm AEST during Monday - Friday, and we'll ensure that your goods are despatched that afternoon. Diplomat Blades usually deliver next business day for Victoria and most capital cities and within 2 5 business days to anywhere else in Australia.
 
Q6. Where can we see the products which Diplomat Blades stock?
A6. Our resellers are very experienced and familiar with all our products and they are best able to demonstrate our range of product. Diplomat Blades have experienced technical people on the road in Victoria and New South Wales. Diplomat Blades attend the "Safety In Action" shows around Australia.
 
Q7. How long have Diplomat Blades been operating for?
A7. Diplomat Blades have been established since 1972. Each year we expand our product range to reflect the changing needs of our customers.

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